Help Articles
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Is there a minimum order value?
No, you can order for any value you need. However you get free shipping if you order for more than AED 300.
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How do I view my cart?
Your cart is at the top right corner of the website and consists of the products which you have added by clicking on the 'Add to Cart' button. You have the option to quick view the content of your cart by clicking on the Cart icon on the top right corner...
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What is a Wishlist?
A Wishlist is a feature that enables to save a product you like for later for quick access. You can add products to your wish list by clicking on the “Add to Wish list” button on a product description page or under the product from product listing page. Y...
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How do I update my cart?
Once you are inside My Cart and would like to add more items, click on Continue shopping button. And if you would like to remove items from your cart, scroll to the item you want to remove and click on Remove Item button.
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Where can I apply my discount coupon?
When you view My Cart, enter the Coupon Code under your order summary by expanding Apply Discount Code. You can also apply the code on the payment selection.
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How do I check out?
After adding all the products you want to your cart, click on My Cart icon at the top of the screen and click on Check Out button. If you would like to revise your order before checking out, click on My Cart icon at the top of screen, click on View Cart ...
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How can I use my Store Credit?
After you check out, from the payment selection page, expand Apply Store Credit option and edit the amount of credit you would like to use.
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How do I view my Store Credit?
Log in to your account, go to My Account> Account, click on Store Credits & Refund from the menu to view your available Store credit.
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What is the delivery time of my order?
Depends on your location. For Dubai residents, the order can be delivered the same day or next day if the order is placed before 3 PM, and next working day if delivered after 3 PM (Friday and Saturday are not working days) For all other emirates, the or...
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